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Greenbax Marketplace Update

What You Need to Know

North Bay Credit Union (NBCU), the sponsor credit union for Greenbax Marketplace, has officially merged with Alero Financial.

What This Means for You

Your Greenbax Marketplace account remains active
No action is required at this time
Your current services and day-to-day processes remain unchanged
Any future updates will be communicated in advance

Why This Change?

This partnership strengthens the financial and operational foundation supporting Greenbax Marketplace.

By combining resources with Alero Financial, we're investing in stronger technology, enhanced infrastructure, and long-term stability to better support Greenbax members and businesses.

FAQs

North Bay Credit Union (NBCU), the financial institution supporting Greenbax Marketplace (GBX), has entered into a merger agreement with Alero Financial. Greenbax Marketplace will continue operating throughout and after the merger.
The merger provides long-term stability and access to stronger technology, infrastructure, and financial resources to support your business operations.
Alero brings:
- Over $100MM in capital reserves
- A well-established, multi-state operational model
- Modernized platforms and support systems
- A commitment to investing in Greenbax Marketplace and its members
This partnership strengthens the foundation supporting GBX and positions the program for future growth, improved reliability, and expanded capabilities.
Yes. Greenbax Marketplace will continue to operate, and Alero is committed to supporting and investing in the program going forward.
No changes are planned at this time. Deposits, withdrawals, ACH activity, wire transfers, settlement services, and account access remain unchanged.
If updates become necessary later as systems are integrated, you will receive advance notice and support throughout the process.
Yes. Your accounts will remain protected and accessible throughout the transition. Alero is a federally insured credit union with strong financial reserves and an established operational platform.
Yes. Alero understands the unique needs of GBX members and the importance of financial solutions for emerging and highly regulated markets. Supporting these industries remains an important part of the long-term strategy.
No. The GBX team you work with today remains in place. Your day-to-day contacts and support channels will not change as a result of the merger.
You may continue to contact your Greenbax Relationship Manager or the GBX support team:
- 866-951-2551 (option 2)
- info@greenbaxmarketplace.io