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Welcome North Bay Credit Union

Information for North Bay Credit Union Members

North Bay Credit Union is in the process of merging with Alero Financial.

This partnership provides added operational strength and long-term stability while preserving the North Bay Credit Union experience members know and trust.

There are no changes to your accounts, services, or banking experience.

Who is Alero?

Alero Financial is a federally insured credit union that provides operational support to credit unions nationwide.

As part of this merger, Alero will support North Bay Credit Union behind the scenes by providing financial strength, technology infrastructure, and operational resources. North Bay Credit Union will continue serving members locally with the same staff, branches, and services.

You may see signage that reads “Powered by Alero.” This reflects operational support only and does not change how or where you bank.

Why are we doing this merger?

The merger was pursued to strengthen and stabilize North Bay Credit Union's long-term viability.

By partnering with Alero, North Bay gains access to additional resources that help ensure operational continuity, reliable systems, and ongoing member service.

Why is this beneficial for members?

This merger strengthens North Bay Credit Union while minimizing disruption.

Member accounts, loans, services, and access remain unchanged. At the same time, the credit union benefits from added operational support designed to serve members well into the future.

NBCU FAQ

No. No action is required from members at this time.
No. Your accounts, balances, loan terms, and payment schedules remain the same.
No. Your online and mobile banking access remains the same.
Yes. You will continue to bank with North Bay Credit Union at the same locations, with the same services and staff.
It means Alero is providing operational support behind the scenes. It does not change your membership, accounts, or daily banking activities.
Yes. Your funds remain secure and federally insured in accordance with applicable regulations.
Yes. Alero Financial is the new name for Corporate America Family Credit Union (CAFCU). The rebrand, effective April 2, 2026, reflects the organization’s growth and expanded vision following its recent merger and evolution as a modern financial institution. Although the name has changed, you'll still have the same trusted team, services, and commitment to your financial success.