A faster, safer way for our members to confirm their identity right from their smartphone.
What is Digital ID?
Digital ID is a secure and convenient way for our members to verify their identity in real time through their smartphone. Whenever you contact us, you can receive a push notification directly to your phone to confirm your identity. All members that have downloaded our app and enabled push notifications may use this service.
Why use Digital ID?
Faster service: Get verified in seconds when calling our member center.
Enhanced security: Push notifications ensure only you can verify your identity.
Peace of mind: Backed by our secure encryption and data protection policies.
Free to use: included within our free app
How does it work?
1. Download our free app today.
2. Enable push notifications.
3. Verify with a tap.
room for something - video? slideshow? open to suggestions
we will have to amend digital banking page to link back to here and amend the FAQs on that page too.
Yes! Digital ID uses encrypted, device-based authentication and requires access to your registered mobile device, making it safer and faster than traditional methods to verify your identity.
No, it's an optional free service for our mobile banking users. We encourage our members to enable for a quicker and more secure identity verification when contacting our member center.
Yes, as long as your smartphone is connected to Wi-Fi and you have enabled push notifications.
Let us know immediately so we can temporarily disable Digital ID.
You will be prompted with a Digital ID request automatically within our mobile app upon your second time logging in. If you chose not to opt in, you have the option of enrolling for Digital ID at any time from the mobile app’s settings. Push notifications must be enabled to use this feature.
Please contact our Member Center with any questions.
For more information or questions connect with us:
*Requires iOS 11.0 or Android OS 6.0 or later. **Web access is required in order to use Mobile Banking. Not all mobile devices are compatible; check with your wireless provider for more information. You will be charged access rates depending on your carrier. Check with your wireless provider for
details on specific fees and charges. CAFCU is not responsible for any wireless charges or fees. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. ^Speedpay is not available to residents of the state of Maryland.
